Case Study - Indoor Air Quality in Hotels

JW Marriott Enhances Guest Comfort with Airveda's Indoor Air Quality Solution

Client Name

JW Marriott Hotel

Project Type

Hospitality

Location

Whitefield- Bengaluru

Product & Services

RESET-certified devices, software integration, and TV displays.

Client Requirement

Establishing an Indoor Air Quality monitoring system with RESET certified devices and Displays.

Introduction

JW Marriott, a luxury hotel, aimed to improve guest experiences through wellness initiatives by maintaining high indoor air quality (IAQ). They sought a solution to ensure a healthy environment for guests and staff while showcasing real-time air quality data to enhance transparency and trust.

Problem Statement

Maintaining optimal indoor air quality can be a complex task, especially in large spaces with fluctuating occupancy. JW Marriott needed an air quality monitoring solution that not only provided real-time data but also met the stringent standards of the RESET certification—a global benchmark for air quality in buildings. They wanted a system that would allow them to actively manage and improve air quality, while also giving them the tools to showcase their commitment to guest well-being.

Two critical indoor air quality parameters JW Marriott focused on were CO2 (Carbon Dioxide) and TVOC (Total Volatile Organic Compounds).

Both of these can significantly impact the overall air quality in a hotel setting:

CO2 levels tend to rise in enclosed spaces with high occupancy, such as guest rooms, meeting halls, and lobbies. High CO2 levels can lead to fatigue, headaches, and reduced cognitive function, affecting both staff performance and guest comfort

TVOCs, which include chemicals released from building materials, cleaning products, furnishings, and even perfumes, can accumulate in indoor environments like hotel rooms, spas, and gyms. Prolonged exposure to high levels of TVOCs can cause eye, nose, and throat irritation, headaches, and long-term respiratory issues.

In addition to these, the hotel also monitors other important factors like PM2.5 and PM10 to keep the air safe and comfortable.

Airveda Dashboard in marriott hotel bangluru

Solution

Airveda provided JW Marriott with RESET-certified IAQ monitors that track air pollutants and environmental factors such as:

PM2.5, PM10 (Particulate Matter)
CO2 (Carbon Dioxide)
TVOC (Total Volatile Organic Compounds)
Temperature and Humidity

These devices were integrated with TV displays in key hotel areas, offering live data that could be viewed by both staff and guests. The system also includes dashboards for real-time monitoring and detailed reporting.

Key Features

Real-time Monitoring: Continuous tracking of essential air quality parameters via an intuitive dashboard.
RESET Certification Compliance: Ensures alignment with global air quality and wellness standards.
Transparency via TV Displays: Publicly showcases air quality data, boosting guest confidence.
Proactive Management: The system generates detailed reports, allowing the hotel to address potential air quality issues swiftly.

Results

Improved indoor air quality in key hotel spaces, benefiting both guests and staff.
Enhanced transparency and guest confidence through the display of real-time air quality data.
Strengthened the hotel’s commitment to health, safety, and global wellness standards.

Conclusion

JW Marriott’s partnership with Airveda resulted in an enhanced guest experience by visibly promoting a healthy environment. This initiative aligns with the brand's luxury service and commitment to guest well-being, positioning the hotel as a leader in wellness and sustainability in the hospitality industry.

About the author

Airveda team is a group of individuals working tirelessly with a mission to help people breathe well and live well.